AI Landscape / Customer Service & Contact Centre AI
PolyAI
Voice assistants that answer customer calls.
Company profile
PolyAI provides enterprise voice AI agents that automate customer calls for businesses including casinos, banks and hospitals. PolyAI websitesiliconangle.com
A University of Cambridge spinout, the company develops its own large language models for its customer-service agents. siliconangle.com
- Founded
- Not publicly reported
- Founders
- Nikola Mrksic
- Headquarters
- Not publicly reported
- Chief executive
- Nikola Mrksic
- Employees
- Not publicly reported
- Ownership
- Not publicly reported
- Total funding
- Not publicly reported
- Latest funding round
- Not publicly reported
- Valuation
- $750 million
- Revenue
- Not publicly reported
Drawn from Wikidata, Wikipedia, the company's own site and news and web sources; each figure links to its source. Researched Oct 19, 2026.
Latest news
PolyAI CTO says voice AI has yet to reach its ChatGPT moment
PolyAI Names Sunil Shah As Chief Financial Officer
PolyAI Appoints Sunil Shah as Chief Financial Officer to Support Enterprise AI Expansion
PolyAI Taps Former Rapid7 Finance Executive Sunil Shah as CFO to Drive Next-Stage Growth
PolyAI appoints Sunil Shah as Chief Financial Officer to scale frontier dialog for enterprises and builders
PolyAI, Taboola, Contentful and Docusign are 2026 Digiday Technology Awards winners
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