AI Landscape / Customer Service & Contact Centre AI
Ada
AI customer service agents for enterprises.
Company profile
Ada sells a customer experience platform powered by automation and conversational AI, helping businesses consolidate personalized customer interactions across the customer journey. rbcx.com
The privately held company's customers include Zoom, Facebook and Square. research.contrary.comrbcx.com
- Founded
- 2016
- Founders
- Mike Murchison
- Headquarters
- Toronto, Canada
- Chief executive
- Mike Murchison
- Employees
- 366
- Ownership
- Private
- Total funding
- Not publicly reported
- Latest funding round
- Series C, $130 million, May 2021, led by Spark Capital
- Valuation
- $1.2 billion
- Revenue
- Not publicly reported
Drawn from Wikidata, Wikipedia, the company's own site and news and web sources; each figure links to its source. Researched Oct 19, 2026.
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